Astak has a Dedicated Astak Forum at MobileRead Forum. Here you can go to have tons of fellow Astak device owners help you with problems. It is a great way to get things done and I monitor the forum much of the time. The link to go to that Dedicated Astak Thread is:
http://mobileread.com/forums/forumdisplay.php?f=204
You can also contact Astak direct at: 1-866-368-8788 or by sending an email to: support@astak.com
I am not a tech person... we have specialists for that, of course. We ARE here to help! But, in any case, the forum is a wonderful and easy way to get advice and make reading on an Astak device a real pleasure!
Also, thank you for all those who wrote about the User Replaceable Rechargeable Battery that Astak puts in all their devices. We see this as a HUGE plus as dealing with a faulty sealed-in battery is very expensive and time-consuming!
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