Friday, July 24, 2009

Support for EZ Reader devices outside North America.

First off, let me say that the EZ Reader is built by a factory that makes more eBook Readers than Amazon and Sony combined. FRYs Electronics tells us that we have the lowest retrun rate of any eBook Reader device. So... chances are you will not need support.

However, IF YOU DO, you have the same parts and labor warranty as everybody else gets. The problem will be that like with everyone, freight to send it to our repair center in California is borne by you. That freight may rin around $40USD (a rough estimate).

You may always email our tech support at: Most problems can be solved this way without actual repair. Do not forget that the EZ Reader line has a user-replaceable rechargeable battery that is a cinch to change and the battery is readily available online. IF there is a problem, the battery is normally the source of most problems.

1 comment:

  1. Any news on the releaase date? Any talk of taking preorders?


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